Terms and Conditions (“Terms”)
Last updated: 18 January 2020
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://fareastmed.net website (“Fareastmed.net”, “Service”) operated by Far East Medical Equipment (“FEM”, ”us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
WEBSITE USER ACCOUNT
An FEM website user account will be needed on certain features of the website. This may require creation of an account with us which requires for you to provide your Personal Data. We may at any time in our sole and absolute discretion, request that you update your Personal Data or immediately invalidate the Username and/or Password without giving any reason or prior notice and shall not be liable or responsible for any Losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your Password from time to time.
You will be responsible for the confidentiality of your password and for all statements made and modification that occur on your account. If you believe someone has used your password or account without your authorization, you must notify us immediately. Your account may also be restricted or terminated for any reason, at our sole discretion. We may also change, restrict access to, suspend, or discontinue the Fareastmed.net site, or any portion of the Fareastmed.net site, at any time without notice.
Prices on Fareastmed.net are subject to change without prior notice. This may be due to the consequence of supplier price changes or due to current market situations. Prices may also vary from actual store price. FEM is determined to ensure accurate price information however, errors may still occur and the price of your order will be validated as part of acceptance procedure. All prices on Fareastmed.net site are subject to taxes, unless otherwise stated. Fareastmed.net reserves the right to amend the prices at any time without giving any reason or prior notice. Fareastmed.net cannot confirm the price of an item until after your order is placed. Pricing errors may occur on Fareastmed.net site. Fareastmed.net reserves the right to cancel any orders containing pricing errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice from Fareastmed.net. Fareastmed.net may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Pricing for products may be different on the Fareastmed.net site or from prices available in FEM offline stores.
Fareastmed.net undertakes serious effort to provide accurate descriptions of the products posted on Fareastmed.net site. Fareastmed.net does not guarantee that such description is accurate, current or free from errors. Fareastmed.net posts variety of material on the Fareastmed.net site including without limitation, merchandise information, product descriptions, reviews, comments, and In Store Now information (collectively, “Materials”). The Materials that appear on Fareastmed.net site is for educational and informational purposes only. Despite our efforts to provide useful and accurate information, errors may appear from time to time. Before you act on information you have found on Fareastmed.net site, you should confirm any facts that are important to your decision. Fareastmed.net and its information providers make no warranty as to the reliability, accuracy, timeliness, usefulness, or completeness of the information on Fareastmed.net site. Fareastmed.net is not responsible for, and cannot guarantee the performance of, goods and services provided by our advertisers or others to whose sites we link. Product information contained on the Fareastmed.net may be different from information contained on the product materials due to manufacturer changes. If you find a product that is not as described, contact us immediately.
OFFER TO BUY
By using this website, the customer agrees that the items displayed in Fareastmed.net are mere advertisements or notice to the public that the said goods have been offered in FEM’ s stores. By clicking the “Shop now” or “add to cart” or other similar website button, customer is effectively submitting his offer to buy that particular item, which FEM may accept or reject.
- Orders processing is from Mondays thru Fridays, 9:00am thru cut off time of 3:00pm (Manila Time). Orders placed after cut off shall be processed the next business day.
- You may be asked to provide additional information or requirement for verification purposes before we accept the order. Verification normally takes 1-2days after the cardholder completed the requirements. Please be advised that the additional documents required shall be forwarded within 7 days from the date of order.
- Please take note that there are cases wherein an order cannot be processed for several reasons, such as, restrictions on the maximum number of units that a single customer can purchase. The site has the right to refuse or cancel any order for any of these reasons.
- Once we have completed the verification, we will send you a Confirmation Email.
Products in this site are normally available for consolidation within 24hrs after the order has been accepted. If an order will not be available within 24hrs, or is out of stock, or if under order basis, the customer will be notified thru telephone or email as to when the product will be available. The customer on the other hand has the option to cancel the order without any charges.
Fareastmed.net reserves the right to refuse or cancel an order for any reason including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. If your order is canceled after your credit card (or other payment account) has been charged, we will issue a credit to your credit card (or other applicable payment account) in the amount of the charge.
Fareastmed.net reserves the right to limit the quantity of items purchased per person, per household or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will notify you should such limits be applied.
Promotional codes are limited in nature and may expire or discontinue with or without notice. Promotional codes are void where prohibited by law. Promotional codes may not be copied, sold, or otherwise offered. They are not redeemable for cash and are subject to cancellation or change at any time for any reason. A replacement may be allowed provided there is a failure on the merchant’s system or error in the email and/or number provided by the customer. PAYMENTS Fareastmed.net supports the following payment methods:
- Credit Card or Debit Card
If payment confirmation is not received by Fareastmed.net within three (3) days, order may be automatically cancelled. Fareastmed.net takes no responsibility and assumes no liability for any loss or damages to the customer arising from shipping information and/or payment information entered by the customer or wrong remittance by the customer in connection with the payment for the items purchased. We reserve the right to check whether the customer is duly authorized to use certain payment method, and may suspend the transaction until such authorization is confirmed or cancel the relevant transaction where such confirmation is not available. You may not claim against Fareastmed.net for any failure, disruption or error in connection with your chosen payment method. Fareastmed.net reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to you or giving any reason.
REFUND OF PAYMENTS
All refunds shall be made via the original payment mechanism and to the person who made the original payment, where refunds will be made via bank transfer into the individual’s bank account provided that complete and accurate bank account details are provided to us or check pick-up on preferred branch of store. Also, all refunds will be deducted with handling and shipping fee incurred on the transaction. Fareastmed.net offers no guarantee on the timeliness of the refunds. The processing of payment may take time depending on the guidelines provided by the respective banks and/or payment provider’s internal processing guidelines. All refunds are conditional upon Fareastmed.net’s acceptance of a valid return of the item. Fareastmed.net reserves the right to modify the mechanism of processing refunds at any time without notice. Fareastmed.net will not provide you a refund for certain goods which by nature cannot be returned.
- Fareastmed.net has the right to cancel any orders received for the following reasons:
- Force majeure or act of nature, including calamity or bad weather condition, and strikes.
- Circumstances beyond the control of the merchant, including out of stock, system error, item detail dispute, incorrect image, wrong promotion, wrong pricing among others.
- Non-compliance to order requirements.
- Should your order be cancelled for whatever reason, you will be duly notified via e-mail by Fareastmed.net. A representative will facilitate a full refund of any payments made to FEM.
- Fareastmed.net may stop any products in transit, suspend further deliveries to the customer and/ or terminate the customer contract with immediate effect by written notice to the customer on or at any time after the product is unavailable for any reason.
RISK OF LOSS
At the time of delivery, risk of loss and/or damage to the products will be transferred to you. Ownership over the products will only be passed to you when we receive full payment of all sums due from you, including delivery charges.
RETURN AND EXCHANGE POLICY
Replacement of unit due to change of mind is not allowed. Only defective goods can be returned or exchanged.
Please note that the item must be in its original delivery condition. FEM may charge administrative and handling charges depending on the circumstances of the return.
- The commitment of Fareastmed.net is to provide support and assistance to customers who would like to avail of the manufacturer’s warranty.
- Kindly ensure to keep the Official Sales Invoice for warranty purposes.
- All reported items claiming under warranty, are subject to manufacturer’s verification or investigation. Warranty claims will be according to manufacturer’s disposition.
- Fareastmed.net is not liable for any losses suffered by any third party directly or indirectly caused by repairs or remedial work carried our without Fareastmed.net’s prior written approval; and the customer shall indemnify Fareastmed.net against all losses arising out of such claims.
- Fareastmed.net shall be under no liability under the above warranty (or any other warranty, condition or guarantee) if the total price for the Products has not been paid in cleared funds by the due date for payment.
- To the extent allowed under Philippine law, Fareastmed.net shall be under no liability whatsoever in respect of any defect in the Products arising after the expiry of the applicable Product Warranty, if any.
The trademarks, logos, and service marks displayed on this website are the property of Fareastmed.net or their respective owners. You are not permitted to use these items without the prior written consent of Fareastmed.net or their respective owners.
Fareastmed.net either owns the intellectual property rights in the content that is made available on this website, or has obtained the permission of the owner to make it available on this website. Fareastmed.net strictly prohibits the redistribution or copying of this website, in whole or in part, without written permission from Fareastmed.net. This website authorizes you to display on your computer, download, or print the pages from this website provided: a. The copyright notice appears on all printouts. b. The information is intact and will not be altered in any way. c. The content is used for personal, educational, or non-commercial use only. You do not redistribute or copy the information to any other media. Fareastmed.net respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us immediately at the contact information provided below. Please include the following: a. A description of the intellectual property that you claim has been infringed. b. A description of the material that you claim is infringing on the said intellectual property. c. An address, telephone number, and email address where you can be contacted. Include the statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.” Include the statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.” Your physical signature.
EXCLUSION OF LIABILITY
Fareastmed.net’s security shall not be liable to you for any Losses whatsoever or howsoever caused (regardless of the form of action) arising directly or indirectly in connection with any system, server or connection failure, error, omission, interruption, delay in transmission, computer virus or other malicious, destructive or corrupting code, agent program or macros; and any use of or access to any other website or webpage linked to the site, even if we or our officers or agents or employees may have been advised of, or otherwise might have anticipated, the possibility of the same. Any risk of misunderstanding, error, damage, expense or Losses resulting from the use of the site is entirely at your own risk and we shall not be liable therefor.
FAREASTMED.NET, ITS AFFILIATES, AND AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE MATERIALS LOCATED ON ANY OF FAREASTMED.NET. LINKES TO OTHER WEBSITES This Service may contain links to third-party web sites or services that are not owned or controlled by FEM. FEM has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that FEM shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
RULES OF CONDUCT
Your use of this website is subject to all applicable local, national and international laws and regulations, and you agree not to violate such laws and regulations. Any attempt by any person to deliberately damage this website is a violation of criminal and civil laws. Fareastmed.net reserves the right to seek damages from any such person to the fullest extent permitted by law. In addition, you agree not to post or transmit through this website any material or content that violates or infringes in any way the rights of others or solicits, encourages or promotes the use of illegal substances or activities, which is unlawful, threatening, abusive, harassing, defamatory, libellous, derogatory, invasive of privacy or publicity rights, vulgar, obscene, bigoted or hateful, profane, scandalous, pornographic, indecent or otherwise objectionable, gives rise to civil or criminal liability or otherwise violates any applicable law. You may not engage in any activity on this website that restricts or inhibits any other user from using or enjoying this website by “hacking”, “cracking”, “spoofing”, or defacing any portions of this website. You may not post or transmit through this website advertising or commercial solicitations; promotional materials relating to website or online services which are competitive with Fareastmed.net and/or this website; software or other materials that contain viruses, worms, time bombs, Trojan horses, or other harmful or disruptive components, political campaign materials; chain letters; mass mailings, spam mail, any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of this website or its contents. You may not harvest or collect information about website visitors without their express written consent.
Fareastmed.net controls this site from its Philippine offices. If you use this website from other locations you are responsible for compliance with applicable local laws. FEM makes no representation that the products and services referenced herein are appropriate, or available, worldwide and in fact certain products and services may not be available worldwide.
ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
FEM is not responsible if the information that is made available on this website is not accurate or complete. Any reliance upon the material on this website shall be at your own risk. You agree that it is your responsibility to monitor any changes to the material and the information contained on this website.
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THIS WEBSITE IS AT YOUR OWN RISK. FEM MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AS TO THE FUNCTIONALITY OR USEFULNESS OF THIS WEBSITE OR ANY CONTENT. FEM DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FEM DISCLAIMS LIABILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES, OR LOST PROFITS, THAT MAY RESULT, DIRECTLY OR INDIRECTLY, FROM YOUR USE OF THIS WEBSITE OR ANY CONTENT, INCLUDING WITHOUT LIMITATION ANY DAMAGE TO COMPUTER SYSTEMS, HARDWARE OR SOFTWARE, LOSS OF DATA, OR ANY OTHER PERFORMANCE FAILURES, OR ANY ERRORS, BUGS, VIRUSES OR OTHER DEFECTS THAT RESULT FROM OR ARE ASSOCIATED WITH THE USE OF THIS WEBSITE OR ANY CONTENT. FEM MAKES NO WARRANTY THAT, (I) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE, (II) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE, (III) THE QUALITY OF ANY PRODUCTS, SERVICES, CONTENT, INFORMATION, OR OTHER MATERIALS PURCHASED OR OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, (IV) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED, OR THAT THIS WEBSITE, ITS CONTENT, AND THE SERVER ON WHICH THE WEBSITE AND CONTENT ARE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ANY MATERIAL (INCLUDING CONTENT) DOWNLOADED OR OBTAINED THROUGH THE USE OF THIS WEBSITE IS DONE AT YOUR OWN RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY MATERIAL. INFORMATION CREATED BY THIRD PARTIES THAT YOU MAY ACCESS ON THIS WEBSITE OR THROUGH LINKS IS NOT ADOPTED OR ENDORSED BY FEM AND REMAINS THE RESPONSIBILITY OF THE THIRD PARTY.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, FEM IS NOT LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF BUSINESS, REVENUE, PROFITS, GOODWILL, DATA, ELECTRONICALLY TRANSMITTED ORDERS, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF OR IN CONNECTION WITH THE WEBSITE, EVEN IF FEM HAS PREVIOUSLY BEEN ADVISED OF, OR REASONABLY COULD HAVE FORESEEN, THE POSSIBILITY OF SUCH DAMAGES, HOWEVER THEY ARISE, WHETHER IN BREACH OF CONTRACT OR IN TORT (INCLUDING NEGLIGENCE), INCLUDING WITHOUT LIMITATION DAMAGES DUE TO (a) THE USE OF OR THE INABILITY TO USE THE WEBSITE; (b) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO, THROUGH OR FROM THE WEBSITE; ( c) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE WEBSITE, INCLUDING WITHOUT LIMITATION UNAUTHORIZED ACCESS TO OR ALTERATION OF TRANSMISSIONS OR DATA, MALICIOUS OR CRIMINAL BEHAVIOR, OR FALSE OR FRAUDULENT TRANSACTIONS, OR (d) CONTENT OR INFORMATION YOU MAY DOWNLOAD, USE, MODIFY OR DISTRIBUTE. TO THE EXTENT ANY JURISDICTION DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, PORTIONS OF THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.
This agreement and all claims relating to the relationship between the parties are governed by the laws of the Republic of the Philippines. If one or more of the provisions contained in this Agreement is held invalid, illegal or unenforceable in any respect by any court of competent jurisdiction, such holding will not impair the validity, legality, or enforceability of the remaining provisions. NOTICES Notices from us: All notices or other communications given to you if: (a) communicated through any print or electronic media as we may select will be deemed to be notified to you on the date of publication or broadcast; or (b) sent by post or left at your last known address will be deemed to be received by you on the day following such posting or on the day when it was so left. You may only give notice to us in writing sent to our designated address or e-mail address, and we shall be deemed to have received such notice only upon receipt. While we endeavour to respond promptly to notices from you, we cannot guarantee that we will always respond with consistent speed. We may from time to time designate other acceptable modes of giving notices (including but not limited to e-mail or other forms of electronic communication) and the time or event by which such notice shall be deemed given.
If you have any questions about these Terms, please contact us.
MON – FRI: 10AM – 10PM
PHONE: (632) 8635-0436, 8332-2317, 8556-0207